Terms of purchase

These conditions establish the ordering, payment, delivery and complaint process of the products offered
on these pages.

The customer orders the product or products through an electronic order form.
The buyer is considered to be any person who electronically orders at least one product, fills in the requested data and sends
All prices are expressed in the Croatian national currency, Croatian kuna (kn) with VAT.
The goods are ordered electronically, by pressing a particular product and storing it in a shopping cart.
The goods are deemed to have been ordered at the moment the customer selects and confirms the payment method.

Ordered products or services are paid online by one of the credit cards: Mastercard, Maestro or Visa.


The ordered products are packaged in such a way that during the usual manipulation they are not damaged. When
the customer is obliged to check the condition of the shipment and immediately advertise the product in case of damage
courier (employee of the delivery company). The Seller disclaims any liability for damages
may occur at delivery.
If the customer does not receive the goods, or the notification of delivery, after it has been sent, at the expected time, the customer has the right to
inform the seller in order to take action to find the consignment or to send a replacement
If the buyer refuses to receive the goods he ordered from the seller, he has the right to ask the buyer to reimburse all costs
related to delivery.
The Seller undertakes to send the consignment to the buyer the moment he receives the certificate approving the online
transaction. Upon receipt of this certificate, the seller undertakes to send the shipment within 5 (five) working days.
Once the courier (delivery company) has received the parcel by the seller, the seller is no longer
responsible for the further flow of delivery and any delays and problems that may arise as a result of further manipulation of the
and deliveries of goods.


The Seller undertakes to supply a product that is technically correct and corresponds to the description of the product
www.shop.zaboravljenadalmacija.hr. The image illustrating the product on the website does not have to match the actual appearance of the product
and the customer cannot advertise this segment.
In the event of a technical malfunction of the audio recordings stored on the audio transmitter, the seller
full responsibility. In case of technical malfunction, the buyer is obliged to advertise the product within 4 (four)
working days. After advertising a technical malfunction, the customer is obliged to return the
technically defective sound carrier after which the seller will send to the buyer within 3(three) working days
replacement product, free of charge. In the case of the above, the buyer is not entitled to request a refund, but
exclusively a substitute product.
The Seller is not liable for any damages and other obligations located in the domain of the courier (company
which performs the delivery of products).

All rights of publishers and programme holders on recorded and printed work are reserved. The publisher and publisher is
Dalmatian Story j.d.o.o. The buyer undertakes not to unauthorisedly multiply, perform, use for radio diffusion and sell
products of the seller or any part of those products.


Dalmatian Story j.d.o.o. reserves the right to change these terms and conditions. Any changes will be applied to the use of
shop.zaboravljenadalmacija.hr page. The buyer is responsible for the accuracy and completeness of the data entered when purchasing.
The services provided by shop.zaboravljenadalmacija.hr the Online Store do not include the costs you incur using a computer
equipment and services to access our site. Dalmatian Story j.d.o.o. is not responsible for phone costs, Internet
turnover or any other costs that may occur.
Although Dalmatian Story j.d.o.o. strives to give you the best possible offer of services, Dalmatian Story j.d.o.o. cannot guarantee that
services on shop.zaboravljenadalmacija.hr suit your needs.
Dalmatian Story j.d.o.o. also cannot guarantee that the service will be error-free. If an error occurs, please
Report it to our Contact Center or e-mail damlatian.story2020@gmail.com to remove it to the fastest possible

1. Payment by credit cards Mastercard® and Maestro®,Visa, Discover and Diners one-time or up to 12 installments.


2. Internet banking When choosing this payment method, you will receive an order confirmation at your email address with all the information necessary for payment. You can then make a payment by using internet banking or by using the way you normally pay your bills – through the bank, post office, Fina, etc.